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Wal-mart: Villain or Hero?



Jessica Patterson
592.66.4692
October 14, 2003

Essay #2: Appeals
Critical Response

           

            “Cheap underwear. That’s all Wal-mart Corp. contributes as it squeezes the life

out of a community’s downtown.” Jo-Ann Johnston uses this quote from Albert Norman,

an outspoken Wal-mart critic, to introduce her article “Who’s Really the Villain?”  After that first line, one would assume Johnston was also an active Wal-mart opponent.  However, she uses this approach to demonstrate a completely different idea.  Throughout her article Johnston uses logical as well as some emotional appeals to prove that Wal-mart really is not the villain at all.  Her use of credible sources and factual evidence allow her to present a very clear and strong argument. 

             Johnston uses the appeal of logic, or fact, to persuade the reader.  For instance, she shares the true story of how residents of Greenfield, Massachusetts fought the building of Wal-mart in their community and forced Wal-mart to move to a town just down the road; Orange County.   This affected Greenfield in the manner that Wal-mart would have brought 240 tax-paying jobs and increased retail traffic. The Greenfield example could be interpreted as both logical (true story, factual) and emotional (the poor community could have been helped by Wal-mart, instead resulting in many people still without a steady income).  Also, Johnston introduces the idea of business competition.  Many of the small businesses want to blame Wal-mart for their loss of business and forcing them to close down.  However, Johnston effectively uses facts and statistics to
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prove that all a small business needs to do in order to survive Wal-mart is adapt.  She quotes Robert Kahn “Because it’s so huge, the best defense against Wal-mart for small-town retailers is to adapt, evolve, and create some stronghold that will make them viable and worth keeping, even in that face if new competition.” In addition, Johnston includes a statement from Wayne Clark, owner of Clark’s Sentry Hardware, in which he claims that he, as well as several other local merchants, survived Wal-mart’s stay of fourteen years because they learned to adjust their business practices.  By offering these facts and direct quotes Johnston presents a logical appeal.
            Jo-Ann Johnston establishes credibility with information from many credible sources, including Kenneth Stone, an economist at Iowa State University and the country’s leading researcher on economic impacts of Wal-mart, who told of the possible consequences for communities that do not accept Wal-mart.  She also quotes David Glass, Wal-mart President and CEO, on the outcome of a store being built in an unwanted area. She also refers to Robert Kahn, a Lafayette, California management consultant who has worked with the Wal-mart chain and publishes a newsletter called Retailing Today, to effectively prove adaptation is necessary for small businesses to survive.  Furthermore, Johnston uses statistics and results from consumer report polls.  Johnston’s use of many credible sources enables her to establish credibility for herself and support her argument.
            However, Johnston’s use of statistics and credible sources can also be detrimental to her case when referring to reasoning.  In supporting her argument, deductive reasoning (general to specific) would be most helpful.  However, Johnston uses the tactic of
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inductive reasoning, or specific to general.  For instance, when attempting to prove Wal-mart would create more job opportunities in a community, Johnston fails to show the possible job loss the multi-million dollar corporation could cause.  She uses statistics and unemployment rates to assist her in proving her point; however she lacks thoroughness in her research.  Although this could be considered a setback, it is only minor because Johnston’s main idea is adequately presented throughout her essay. 
            The Wal-mart frenzy is a very controversial issue nationwide and people tend to approach it with many different tactics.  Johnston’s choice of tone and diction allow her to present her case in a very clear and direct manner.  She employs proper diction in her writing, for the most part.  Her informative and concerned tone allows her to relate to the reader in a more personal manner. She appears to feel passionately about the subject at hand and that alone has the potential to captivate a reader.  Johnston takes full advantage of her ability to identify with her audience and uses it to help her in gaining support from the reader.
            Overall, Jo-Ann Johnston uses Albert Norman’s statement against him.  She effectively uses a logical appeal and credibility to aid her in gaining the reader’s attention, and possibly persuading their opinions also.  Johnston states, “The growth of the mail-order catalogs, cable TV shopping networks, specialized category stores such as Toys ‘R’ Us, and now, possibly, shopping via on-line computer services, all present more competition for small merchants that draw from local merchants.  The only difference with Wal-mart is that it’s the biggest, most identifiable source of that new and increasing competition.  As a result, it has become a lightning rod for all the angst and anxiety of
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struggling shop keepers- deserved or not.”  Do you agree with Johnston?  If so, cheap underwear could become the new fad.




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