1.
From the introduction, we know that the
performance has begun to suffer under Jack's style of leadership. It is mainly due to the personality of Jack.
He is a quite conservative person who has a tendency to maintain a state of
affairs without great or sudden change. Also, his style of leadership is task
and production-oriented. Task-oriented
leadership tends to emphasize task effectiveness. So, from the case, we can see that he would
turn down the subordinates* suggestion whenever new ideas come. Jack seems to
define role and tell people what, how, when and where to do various tasks
only. On the other hand, Jack isn't a relationship-oriented leader as he doesn't
emphasize the building of relationships with employees. Accordingly, Jack can't maintain a good
relationship with his subordinates. In
his mind, he thinks that there is no equality status between the superior and
the subordinates. He would highly
respect the superior order without questioning.
Thus, we can see that Jack is very loyal to Carfax Corporation and works
hard to follow the company policies and procedures and the orders of the
managers above him.
Under such leader, the performance of the
financial section has begun to suffer.
Due to his conservative personality, the tendency to face changes is
very low. When sudden changes occur and
as the same time the upper doesn't give guidelines immediately, Jack can't
handle well under this situation. Then
the flexibility and imagination in facing different situations tend to
absolutely low. Because his
task-oriented leadership, he always neglects the new ideas and unresponsive to
change.
Mostly important, Jack doesn't realize the
importance of staff motivation.
Subordinates think that the budget in their section is comparatively
lower than other department. As a
result, they feel they are underpaid and overworked. Overwork implies that the shortage of
workforce. And underpaid mean that the
workload is greater than the payment for it.
As Jack has such "easygoing" manner, considerable
dissatisfaction in the department is resulted and everyone thinks that Jack is
just a puppet for management.
2. Team Work
Not only the conservative personalities cause
the financial section to suffer, but also he has neglected the importance of
team work. Team work means that two or more people who interact with an
influence each other towards a common
interest. Financial section is actually
a team work. However, from the case, we can see that Jack
doesn't manage his subordinates to be a team work. Instead, he looks them as labors. He only orders his subordinates what to do
and how to do without any subordinates* ideas.
Then it just like a factory labor who is in the assembly line does a
task within the instruction and guidelines.
On the contrast, an effective team can facilitate cooperation and
improve employee morale. So, team work
can increase job satisfaction. Also,
implementing work teams allows managers to redirect their energy toward bigger
issues such as long-term plans. Furthermore, if the manager can move
decision-making vertically down to teams, it allows the organization greater
flexibility for faster decisions.
Because team members are closer to those problems, they are more
familiar with the situation and can easily solve them. For this reason, team work performance is
higher than the same job achieved by the same individuals working alone. Due to Jack's style of leadership, direct
participation of subordinates in the financial section is nearly absent. If the subordinates can have more direct
participation, they would be more understanding and supportive of
organizational decisions. As the direct
participation is so low that the subordinates feel that Jack never really
pushes hard enough for a more substantial slice of the budget.
As a result, the
dissatisfactions among the subordinates occurred. Then the turnover rate and absenteeism may be
high under Jack's style of leadership.
Inefficient and inefficiency may be resulted. In this way, the performance for financial
section has begun to suffer under Jack's style of leadership.
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